photo
consultants

Heather Diaz

Testimony:
Deposition testimony experience
 
Education:
BA - Business Administration
Management of Information Systems, 1982, University of South Florida

Ms. Heather Diaz has 28 years experience in information technology, specializing in software engineering, e-business, data warehousing, business intelligence and telecommunications. Her background encompasses large scale application design, operations management and outsourcing. Ms. Diaz’s in-depth telecommunications experience includes integrated data, voice and wireless networks. Ms. Diaz held executive positions at GTE, Verizon and Syniverse Technologies. She has provided services for clients in telecommunications, commercial software, financial services, real estate, insurance, transportation, retail and government sectors. Ms. Diaz has provided expert testimony and consulted on telecommunication, cellular forensics, software contract dispute, patent litigation and pre-litigation cases.

Sample of Expert testifying cases:

Straightel v. One World Telecom, Inc, et al. [Zumpano, Patricios & Winker]
Nature of case: Telecommunications trade secret damages
Engagement: Provided expert report on lost opportunity cost damages

Palmetto Health Credit Union v. Open Solutions, Inc [Nexsen Pruet, Parker Poe Adams & Bernstein]
Nature of case: Software license and professional services agreement dispute
Engagement: Testifying Expert. Provided expert report including damage assessment on software licensing and professional services practices.

Technologies
Telecommunications/Wireless/Cellular
Business Intelligence
eCommerce
Industries
Telecommunications
Financial
Health Insurance
Case Areas
Contract Disputes
Telecommunications
Damages
    Focus Areas:
  • Telecommunications
  • Cellular Transactions / Records Forensics
  • Fraud Profiling
  • Call Center
  • Billing
  • Fleet & Building Management
  • Web-based Reporting Engines
  • Workflow/Decision Support
  • Product Management

  • Wireless Number Portability
  • Secure Internet Portal, Single Sign-on
  • Repair Dispatch
  • Financial and Data Clearing & Settlement
  • Software Contracts
  • eCommerce / B2B Web Portal
  • Business Intelligence Applications